Welcome to StudyMentorX Support!
We’re here to help you get the most out of your studying experience.
Email: support@getdigisolutions.com
Response Time: Within 48 hours (usually much faster)
Available: 7 days a week
For urgent issues during review or subscription problems, mark your email as "URGENT" in the subject line.
Download StudyMentorX from the App Store.
Open the app — no account creation required.
Start using all features immediately with free tier usage limits.
You don’t need to create an account or sign in. Just download and start learning!
How to Use:
Open the Study Assistant tab (home screen).
Tap the Camera icon to scan a problem or the Gallery icon to upload an image.
You can solve upto 3 problems maximum from single image. Add custom instructions or requiremens in the input text field.
Tap "Solve".
Receive a detailed, step-by-step solution.
Supported Subjects:
Mathematics (algebra, calculus, geometry, trigonometry, statistics)
Physics (mechanics, thermodynamics, electromagnetism)
Chemistry (organic, inorganic, physical chemistry)
Literature
And more
Tips:
Ensure good lighting when scanning problems.
Make sure the problem is clearly visible and not blurred.
Upload multiple angles for complex diagrams if needed.
Flashcards Generator
Convert your study materials into interactive flashcards.
How to Use:
Open the Exam Prep tab.
Select "Flashcards".
Upload your study material (notes, textbook pages, slides).
Adjust card count using the slider (default: 15 cards).
Tap "Send button".
Flip through your flashcards — tap to reveal answers.
Automatically saved to your library for later review.
Best For:
Memorizing key concepts
Quick review before exams
Active recall practice
Quiz Mode
Test your knowledge with custom-generated quizzes.
How to Use:
Go to the Exam Prep tab → "Quiz Mode".
Upload study content.
Set question count (default: 8 questions).
Choose difficulty: Easy, Moderate, or Challenging.
Tap "Send button".
Take the quiz and see your score.
Review explanations for each question.
Best For:
Self-assessment
Identifying weak areas
Exam practice
Study Notes Generator
Transform messy content into organized study notes.
How to Use:
Go to Exam Prep → "Study Notes".
Upload material (textbook chapters, lecture slides, research papers).
Choose detail level:
Basic: Quick summaries
Intermediate: Standard notes with key details
Advanced: Comprehensive deep-dive notes
Tap "Generate Notes".
View organized, structured notes.
Save to your library.
Best For:
Organizing information
Creating study guides
Condensing large amounts of material
Get AI-powered help with essays, reports, and assignments.
How to Use:
Open the Writing Assistant tab.
Paste your essay or document text or upload documents.
Type or voice input:
"Improve Writing" for feedback and suggestions
"Summarize" for condensing long documents
Tap the action button.
Review improvements or summaries.
Features:
Grammar and clarity improvements
Structure and organization suggestions
Tone and style refinement
Academic writing standards guidance
Document summarization for research papers
Best For:
Essay editing and improvement
Research paper summarization
Academic writing help
Monthly Premium – $5.99/month
Perfect for exam season
Unlimited access to all features
Cancel anytime
Quarterly Premium – $12.99/3 months
28% savings vs. monthly
Great for semester-long support
Ideal for ongoing study needs
Yearly Premium – $24.99/year
65% savings vs. monthly
Best value for year-round learning
Most popular plan
Unlimited homework problem solving
Unlimited flashcard generation
Unlimited quiz creation
Unlimited study notes
Unlimited writing assistance
Unlimited document summarization
Ad-free experience
Powered by latest AI models
Try all features with generous usage limits before upgrading.
Open StudyMentorX.
Tap Settings (gear icon in the top-right).
Tap "Unlock Premium".
Choose your plan.
Confirm with Apple ID.
Open Settings on your iPhone or iPad.
Tap your name at the top.
Tap "Subscriptions".
Select StudyMentorX.
Choose:
"Cancel Subscription" to stop renewal
A different plan to upgrade or downgrade
Note: Cancellations take effect at the end of the billing period. You retain access until then.
If you purchased on another device or reinstalled the app:
Open StudyMentorX.
Go to Settings
Tap "Restore purchase" at the bottom.
Your subscription will be restored automatically.
Note: Purchases are linked to your Apple ID, not an in-app account.
All work is saved locally on your device.
No cloud storage or sync is provided.
Data remains on your device even after uninstalling the app.
Content is sent to Google Gemini AI only during AI feature usage.
Data is processed securely and not stored after completion.
You control what content you submit.
Go to Settings.
Tap "Export Data" or "Backup".
Save to your device, iCloud, or share via email.
Used for:
Subscription management
Usage limit tracking (free tier)
Preventing abuse
This ID is not linked to your personal identity.
Full Privacy Policy: www.getdigisolutions.com/privacy-policy
Full Terms of Use: www.getdigisolutions.com/terms-of-use
Q: Do I need to create an account?
A: No. The app works without sign-in.
Q: Can I use the app offline?
A: Saved content in Library and History (e.g. flashcards, notes, quizzes) can be viewed offline.
AI-based features require internet access.
Q: Does it work on iPad?
A: Yes, optimized for both iPhone and iPad.
Q: How accurate are the homework solutions?
A: They are highly accurate, powered by Google Gemini AI. However, always verify results and focus on understanding steps.
Q: Can I upload multiple images?
A: Only Exam Prep and Writing Assistant features support multiple uploads.
Q: How many flashcards can I generate at once?
A: Between 5 and 30 cards (default: 15).
Q: Can I edit generated content?
A: Generated text can be copied and edited externally or regenerated.
Q: Will I be charged after my free trial?
A: There’s no free trial. The free tier remains available with usage limits.
Q: Can I share my subscription?
A: No. Each subscription is tied to a single Apple ID.
Q: What happens if I cancel?
A: Premium access continues until the end of your billing period.
Q: Can I get a refund?
A: Refunds are handled by Apple. Please visit Apple Support Page.
Q: Where is my data stored?
A: Locally on your device.
Q: What happens if I delete the app?
A: All local data is permanently deleted. Export important content beforehand.
Q: Do you sell my data?
A: No. Your data is never sold, shared, or traded.
Q: What data do you collect?
A:
Anonymous device ID
Usage statistics (feature frequency only)
We do not collect study content or personal identifiers.
Q: The app is crashing. What should I do?
A:
Force quit and reopen the app.
Restart your device.
Update iOS and the app.
Contact support with your device model and iOS version if it persists.
Q: Images aren’t uploading.
A:
Check photo access permissions.
Ensure file size is below 50 MB.
Check your connection.
Try a different image format.
Q: AI is slow to respond.
A:
Check your connection.
Try again later.
Contact support if persistent.
Review regularly (spaced repetition).
Test recall before viewing answers.
Focus on difficult cards.
Use quizzes to identify weak areas.
Review explanations for incorrect answers.
Retake after studying.
Generate notes after lectures.
Use Advanced mode for comprehensive prep.
Combine AI notes with personal summaries.
Attempt problems yourself first.
Use AI explanations to learn steps.
Practice similar problems afterward.
Minimum Requirements:
iOS 15.5 or later
iPhone, iPad, or iPod touch
Internet connection for AI features
Camera access for scanning
Privacy Policy: www.getdigisolutions.com/privacy-policy
Terms of Use: www.getdigisolutions.com/terms-of-use
We value your feedback.
Feature Requests:
Email support@getdigisolutions.com with “Feature Request” in the subject line.